Our services
After-sales service solutions for your equipment
Interfroid Services supports individuals, professionals and stakeholders in the management, maintenance and repair of cold, hot and wash equipment.
We intervene at every stage of your equipment's lifecycle to guarantee its performance, durability and peace of mind.
Thanks to our technical expertise, we offer reliable, responsive solutions tailored to every need.
Our services and expertise
Whatever your profile, we provide you with a complete organization to ensure the performance and durability of your equipment.
15 years experience
We put our experience at the service of our customers, for quality after-sales service.
+300 Expert Technicians
Expert network throughout France - Rapid response.
Cold - Hot - Washing
Complete expertise on all devices in these categories.
Rapid diagnosis and follow-up of incidents
In-warranty and out-of-warranty support
Storage of all FRIO Group spare parts
Who can benefit from our services?
Interfroid Services supports different types of customer with specific services tailored to their needs and organization.
Individuals
Before making your incident report, check these three points to identify the right course of action for your situation.
Your device brand
We provide after-sales service for FRIO Group brands, as well as for certain partner brands. If in doubt, contact the brand concerned to find out how to proceed.
Place of purchase
The warranty
For professionals
Identify your situation to find out how to proceed.
You have purchased equipment from a FRIO Group brand
You are a distributor or reseller of a FRIO Group brand
You have a contract with Interfroid Services
We manage your after-sales service, coordinating interventions, monitoring files and providing support according to the terms defined together.
They trust us for their after-sales service
Find a spare part
We supply original spare parts for FRIO Group brands, as well as for selected partner brands.
A simplified process to get your equipment back up and running as quickly as possible. Form available 24 hours a day.
Real-time tracking
Follow the status of your file in real time.
Intervention & Repair
Home repair by experts.
Where can I find my device's serial number?
The serial number (often referred to as S/N, Serial Number or N° de série) is usually found on the nameplate, located on the back or inside of your device.