Spare parts store
Spare parts for FRIO Group brands
This store is dedicated to FRIO Group brands. In exceptional cases, some references may concern products from outside the FRIO Group, when their technical management is handled by our services.
How does the store work?
Two search modes are available to help you find the right part for your appliance.
Search by device
Brand > Part number > Serial number
Allows you to precisely identify your device and display compatible parts, detailed views and associated technical documents (manuals, parts lists).
Search by part number
If you know the name or part number of your part, enter it directly in the search bar at the top of the page.
Contact us
If in doubt, or if you can't find your model, our teams can direct you to the right part or the right solution.
This store is for :
Individuals
For professionals
To dealers and distributors
Complete expertise on all devices in these categories.
Technicians and technical partners
You need an account to order parts or report incidents.
You'll find your order history, incident tracking and your rates according to your profile.
If you are a professional, select professional status to view your dedicated rates and access your tracking area.
Before you order: check your situation
Invoice and device information
Have your invoice ready to verify date, place of purchase and warranty.
Have ready the model number and serial number shown on the nameplate.
Place of purchase
If the device was purchased from a dealer or distributor under warranty, the request is made to the dealer or distributor (unless redirected to our services).
If the device was purchased directly from the brand, you can report an incident on this site.
Out of warranty
Even without a warranty, you can order spare parts or request theopening of an incident. An intervention can be organized if necessary.
Our solutions to support you
Order spare parts
Parts compatible with FRIO Group brand appliances are available to order online.
You can :
- Install the part yourself
- Entrust installation to a professional (available via our services)
15 years experience
We put our experience at the service of our customers, for quality after-sales service.
+300 Expert Technicians
10-year parts availability
Rapid diagnosis and follow-up of incidents
Online form, fast turnaround.
A simplified process to get your equipment back up and running as quickly as possible. Form available 24 hours a day.
Real-time tracking
Follow the status of your file in real time.
Intervention & Repair
Home repair by experts.
Where can I find my device's serial number?
The serial number (often referred to as S/N, Serial Number or N° de série) is usually found on the nameplate, located on the back or inside of your device.
Where can I find my device's serial number?
The serial number (often referred to as S/N, Serial Number or N° de série) is usually found on the nameplate, located on the back or inside of your device.