Technical advice

Ask for technical advice

Do you have a question about the operation of your appliance or a doubt about how to use it?

You can use the technical advice form on this page to get help from our teams.

Before contacting us, please check that you're using the right form and consult the resources below to quickly find an answer to your question.

If your appliance breaks down or malfunctions, we invite you to file an incident report so that we can deal with your request.

Find the instruction manuals and technical documents for your appliances, so you know how to operate, install and maintain them.

See our frequently asked questions for answers to the questions most frequently asked by our customers.

Requester

Customer

Your request

What appliance reference do you have?* Shown on the nameplate (rear or inside)

Serial number* Number on the data plate attached to the back or inside of your appliance

Write your request regarding a technical question or usage advice*

Additional documents (5 files maximum)

0 / 5

If your request concerns a breakdown, use the form Incident declaration

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